SHIPPING & RETURNS
Shipping Policy
For Online Courses:
Upon successful completion of your order, you will receive an email containing the access link to your course. Please ensure your email address is correct at checkout to avoid any delays.
For In-Person Training:
Once your booking is confirmed, you will receive a separate email with the invitation, including the venue address, schedule, and any additional information needed for the training.
For Books:
For book purchases, the shipping and delivery terms of our sales partner, Amazon, apply. Please refer to their policies for detailed information on delivery times and conditions.
If you have any questions regarding your order or require further assistance, feel free to contact us. We’re here to help!
Return & Refund Policy
For Courses
Please note that booked courses, whether online or in-person, can be rescheduled but cannot be refunded or replaced. If you wish to change the date of your course, please contact us as soon as possible to discuss available options. Rescheduling requests are subject to availability and must be made prior to the original course date.
For Books
For books purchased through our platform, the return and refund policies of our sales partner, Amazon, apply. Please refer to their terms and conditions for detailed information on returns and refunds.
General Information
In compliance with applicable consumer protection laws, digital products such as online courses are non-refundable once access has been provided. For any questions or concerns regarding our policies, please feel free to contact us - we are happy to assist you.