Where Awareness
Creates Excellence
THE HUMAN - THE DEFINING FACTOR
AVIATION DISCIPLINE ELEVATING ORGANISATIONAL
PERFORMANCE and Safety Culture
Boutique Advisory
Rooted in Aviation Discipline
Human clarity, behavioral mastery and operational consistency
Factor Human is a boutique advisory and training firm elevating the human standards behind safe, reliable and elite performance. Rooted in two decades of global Business Aviation expertise & refined for corporate, leadership and UHNW environments, our work strengthens clarity, judgement & operational consistency across organizations, leadership teams & family offices, reinforcing the one element technology and artificial intelligence can never replicate: the human being.
Strategic human
performance advisory
For Aviation, Leadership and
High-Responsibility Environments
Elite human-performance intervention for operators, leadership teams and family offices. We elevate clarity, behavioural reliability and service intelligence in complex or high-responsibility environments. Our work integrates aviation-grade discipline, precision and service ethos into organisations, executive teams and private estates.
OUR APPROACH
The Factor Human Model™
structured approach to turn awareness into measurable operational outcomes.
Developed from two decades in Business Aviation and behavioral coaching, the Factor Human Model™ places the individual at the centre of operational performance. Our methodology translates aviation discipline, behavioural intelligence and service ethos into corporate, leadership and UHNW contexts, elevating teams step-by-step from standard to elite.
the 3 dimensions OF the factor human model
where all three dimensions converge,
xcellence becomes measurable.
E
Where It Applies - Who We Serve
For Aviation, Organisations & UHNW Service Environments
Factor Human supports clients who operate in environments where human performance, discretion and behavioural reliability define the standard. We advise and train Business Aviation operators, FBOs & GATs, executive leadership teams and UHNW family offices whose operations demand clarity, trust and impeccable service culture.
Operational excellence for
flight departments, crews,
and FBO/GAT environments.
For operators, ground
services and crew members
Business Aviation
• Crew performance
• Safety reliability
• Service consistency
• Coordination & precision
• Aviation-grade standards
ORGANIZATIONS
For executive teams and
leadership environments
Behavioral intelligence and
human performance for leaders
and service-critical organizations.
• Leadership clarity
• Decision discipline
• Team alignment
• Communication precision
• High-stakes performance
Family Offices
UHNW Households, Private Staff, Service Environments
Discrete training and behavioural mastery for private staff, personal
service roles &household operations.
• Household professionalism
• Discretion & trust
• Elite service culture
• Coordination & etiquette
• PA & butler excellence
THE FACTOR HUMAN ACADEMY
Where Aviation-Grade Training
Brings Our Methodology to Life
The Factor Human Academy turns our advisory principles into measurable skill. We provide EASA- & FAA-aligned training for Business Aviation crews, ground staff, operators, leaders and UHNW service environments - delivered worldwide on-site, online and via compliant e-learning. Our programs ensure that human clarity, behavioral mastery & operational precision become embedded practice across organizations and high-responsibility teams.
WHAT OUR CUSTOMERS SAY
Where Aviation-Grade Training Brings
Ready to shape the Factor Human
within your organization and elevate
your operational and behavioral standards
We look forward to understanding your challenges and designing a tailored human performance intervention for your operation, team or leadership environment.